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25 September 2017
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Facilities management News

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WORLD FM DAY 2017 BROADCAST - LISTEN AGAIN                        MORE NEWS » 


  • The Naylor report: we have to talkThe government's Naylor Report addresses key issues facing the NHS estate. Finbarr Murray explains what it means to FMs.
  • The joys of BIMSimon Francis reports on how London South Bank University is deploying building information modelling.
  • Should FMs influence design?Built environments are all too often set in stone, unable to facilitate activities despite FM's best intentions. Steve Maslin says this blinkered thinking needs to stop.

fm poll

An enterprising approach?

Cordant Group has announced that it is adopting the status of a social enterprise.

With workplace studies showing that the world of work is becoming more collaborative, and that millennials seek more flexibility and sense of purpose from jobs, Cordant could be onto something. But will it catch on? Might Cordant's move herald a wave of FM service businesses changing their models to become social enterprises?

Take part in our single question Think Tank poll here

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For more information and to join the debate on the FM World Think Tank LinkedIn group


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  • It's good to talkIt's a message that holds true for every business but while the technologies we use change constantly, the principles of structured communication remains paramount. Adam...


  • Brand ambassadorsFirst impressions count, but there's also a need to sustain an organisation's brand identity across departments and in front of end-user customers. FM can perform well in this role and even better when collaborating with other departments.
  • Image projectionOrganisations can spend big to create a great brand identity but often it's the FM team best placed to ensure that a painstakingly developed image is what customers actually experience. Attention to detail is key, says Nick Martindale
  • Playing the gameA competitive environment is forcing FM service providers to use their brand identities as a way of differentiating themselves in an increasingly noisy sector. Graeme Davies reports
  • Trait expectationsThe success of service contracts can hinge on the personal relationships between the principal players on either side. Nick Martindale reports on the habits that set good managers apart.