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24 October 2016
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Facilities management News

  • Verde building, London
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  • Keep your customers closeThere is a school of thought that says you should keep your customers at arm's length they might tell you something you don't want to hear. Finbarr Murray, however, thinks the opposite.
  • Missing out on small talk"I never realised just how important furniture is," writes Edward Finch. "In fact, I never realised how the type of furniture, or indeed the absence of furniture, has such an intractable effect on the way we work."
  • Why social value is a moral duty of careSocial value has become one of those terms that is at risk of going from buzzword to boredom, writes Josie O'Connor.

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