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22 October 2017
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Facilities management News

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WORLD FM DAY 2017 BROADCAST - LISTEN AGAIN                        MORE NEWS » 


BIFM AWARDS 2017: WINNERS’ STORIES

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PERSPECTIVES

  • Information overloadConsultant John Bowen discusses how to make our lives easier when dealing with lots of data
  • FM it's no accidentPhoenix Lavin, design and construction interface manager at Programmed FM, in New Zealand, discusses how FM is set to be the ultimate champion of disruptive innovation
  • You scratch my back...Nick Fox, head of estates operations at Serco, discusses how much we rely on subcontractors, and vice versa

fm poll


Ethical working practices

An ethical workplace accreditation entitled the Fireplace Award has been set up by property charity the Ethical Property Foundation.

It evaluates organisations by working practices such as the funding of community projects, local hiring and purchasing, and ethical policies on carbon and waste. Points are also given for whether the Living Wage is paid.

What ethical working practices do you think should be prioritised? And what can the sector gain from a focus on the wider social value?

Take part in our single question Think Tank poll here

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For more information and to join the debate on the FM World Think Tank LinkedIn group

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  • It's good to talkIt's a message that holds true for every business but while the technologies we use change constantly, the principles of structured communication remains paramount. Adam...

FEATURES

  • Brand ambassadorsFirst impressions count, but there's also a need to sustain an organisation's brand identity across departments and in front of end-user customers. FM can perform well in this role and even better when collaborating with other departments.
  • Image projectionOrganisations can spend big to create a great brand identity but often it's the FM team best placed to ensure that a painstakingly developed image is what customers actually experience. Attention to detail is key, says Nick Martindale
  • Factory ResetFM service providers in manufacturing operations have to deliver in as much a 'just in time' a fashion as the lean manufacturing process itself if they're to best fit clients' constantly changing needs
  • Playing the gameA competitive environment is forcing FM service providers to use their brand identities as a way of differentiating themselves in an increasingly noisy sector. Graeme Davies reports