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06 May 2015
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Business organisation articles

Articles on business organisation, including customer service, knowledge management, management, performance, quality management


  • Instil a sense of passion in your teamWith Valentine's Day fresh in the air, passion is all around. But what about 'passion' in business? As Tom Robinson writes, it's far from just a fluffy, nice-to-have idea. 11/02/2013
  • Specify a partitioning systemJoe Cilia, technical manager at the Association of Interior Specialists, looks at what to consider when specifying partitions an important part of an office fit-out. 28/01/2013
  • Boost efficiency with correct battery selectionToday's maintenance professionals face many challenges, from limited staff to shrinking budgets. Elke Hirschman highlights an interesting way to increase cleaning efficiency. 10/01/2013
  • Carillion eyes robust performance for 2012Carillion expects a robust financial performance in 2012, with growth in operating profit despite challenging market conditions. 13/12/2012
  • Barnet warns legal bid will hit taxpayersBarnet Council has warned that legal challenges to its recently announced £320 million back-office outsourcing deal could hit taxpayers. 12/12/2012
  • Robertson sees growth surgeRestructuring at Robertson Group last year has paid off, with turnover up 16 per cent to £269 million for the year ended March 2012. 12/12/2012
  • Serco sees surge of new contractsSerco expects to meet its year-end financial targets after winning a number of new contracts since June. 16/11/2012
  • Clean your way to fire safetyCleaning in commercial kitchens is a thorough and routine process. But Gary Nicholls explains the significance these methods have in fire prevention and the safety of staff. 25/10/2012
  • Marketing for stronger growthService providers need to beef up their marketing operations to compete for the best FM contracts. Bev Burgess explains how strategic marketing can bring major returns. 15/10/2012
  • Use emergency lifts for evacuationsEmergency evacuations must be conducted swiftly and safely. Specialised lifts have their advantages, but can't be used in every situation, explains Barry Scholes. 14/09/2012
  • Understanding data centre infrastructure managementhe freshly coined acronym 'data centre infrastructure management' involves a marriage of building and IT management systems. Simon Terry explains what this means. 15/08/2012
  • Digital communications and imageThe siting of display network screens and the information they convey can have a significant impact on the perception of a business. Matthew Mackaness explains. 15/08/2012
  • Green your print functionWhen you set yourself the objective of 'greening your print function', you set a course to optimise your business. So where do you start? The answer lies not only in eco-technology but rationalising your print processes. Gary Downey explains. 11/07/2012
  • Think Tank: TFM sceptics aboundWhitehall and large total FM providers may be confident that TFM has a continuingly bright future, but a large percentage of FMs are sceptical. 30/05/2012
  • Long-term TFM helps boost Mitie revenueA focus on total FM contracts for the longer term by public and private sectors has kept Mitie revenues and profit high. 21/05/2012
  • Outsourcing delivery falls short, survey findsFinancial savings is the biggest driver for outsourcing FM but a third of deals fail to meet their targets, according to a new survey. 18/05/2012
  • Vacant propertiesManaging vacant buildings can be a headache because of the significant risks associated with them. Mark Cosh provides guidance around mitigating these risks. 14/05/2012
  • Sustainability sig to discuss Fair workplacesThe BIFM Sustainability special interest group is running an event entitled Fairness, food and carbon the growing role of workplace Aesthetics.' 11/05/2012
  • NAO says Beeb savings on the right trackThe National Audit Office has given a qualified thumbs-up to how the BBC manages its support services, despite the broadcaster's property costs rising by 39 per cent. 11/05/2012
  • Aramark appoints Northern Ireland directorAramark Ireland has appointed Ray Taylor as regional operations director for the company's Workplace Solutions and Food Services in Northern Ireland. 10/05/2012
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