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17 April 2014
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Business organisation articles

Articles on business organisation, including customer service, knowledge management, management, performance, quality management


  • Chris Stoddart scoops top prize at BIFM AwardsThe winner of this year's top prize at the annual BIFM Awards is Chris Stoddart, general manager of one of London's iconic office towers. 12/10/2011
  • Smart clients shaping FMSmarter, more technically savvy clients are making more calculated decisions about their FM requirements, claimed panelists at the opening FMA debate yesterday. 12/10/2011
  • TWM: leisure sector forges linksOnly now are organisations in the leisure sector starting to sit down and talk amongst themselves about their common problems. 12/10/2011
  • Property administrations on the riseThe number of property and construction companies falling into administration in the third quarter of this year rose by 11 per cent on the same period last year, according to the latest research. 07/10/2011
  • Document outsourcingPaper and digital documents are the lifeblood of many organisations. David Lowe offers six tips for FMs who want to get to know their document processes. 28/09/2011
  • Charities FM Conference: collaborate, collaborate!Times are tough, and getting tougher, and charity FMs must collaborate to ensure strong facilities performance and to safeguard their jobs. 23/09/2011
  • Cleaning market set for modest growthThe contract cleaning market is on track for above inflation growth from mid 2012, with specialist cleaning services driving market value in the near term. 15/09/2011
  • Union warns of outsourcing fraud riskProcurement fraud in the public sector could get worse as a result of government plans to outsource more services, a trade union has warned. 13/09/2011
  • FM 100: amalgamated services will be keyWithin two years, more local authorities will amalgamate their internal services with those of neighbouring or nearby authorities to save money. 07/09/2011
  • Serco profit boost defies 'headwinds'Operating profit at Serco jumped 5.5 per cent on the back of revenue that rose 4.9 per cent, according to its half-year results. 07/09/2011
  • FM market turns financial cornerThe facilities management market is turning a corner, with total FM services set to underpin market growth, according to a report from MTW Research. 06/09/2011
  • UK plc positive about futureBritish businesses predict steady growth, an increase in real GDP and an improved business landscape over the next decade, a report has found. 23/08/2011
  • BSRIA creates online compliance resourceBuilt environment research body BSRIA has launched a legislation and compliance database online that covers selected acts, regulations and compliance information in the UK. 22/08/2011
  • FM outsourcing to pick up pace in 2012Growth in the FM corporate outsourcing market is expected from 2012 onward, but will be slow and in line with construction projects being finished. 22/08/2011
  • Assess renewable heat incentivesYou may need to think twice before telling your finance director to 
sign up for renewable heat incentives. Hywel Davies gives five reasons why. 10/08/2011
  • Cambridgeshire saves by sharing FMCambridgeshire County Council is targeting £3.6m of savings through a move of its facilities and IT functions to a shared service with Northamptonshire. 04/08/2011
  • BIFM backs code to improve internshipsThe BIFM is backing a voluntary code that ensures internships are filled by the best possible candidates and not just by well-off students who can afford to work for less. 20/07/2011
  • Maintain a pest free environmentNo commercial, retail or industrial property can ever be guaranteed pest free. Modern building techniques, like using stud partitioning, breeze blocks, false flooring and main service voids, often lend themselves to creating the perfect living space for pests. 13/07/2011
  • IFMA collaborate on hi-tech lab FMThe International Facility Management Association (IFMA) and the International Institute for Sustainable Laboratories (I2SL) are uniting to promote FM education, credentials and research geared towards maintaining laboratories and related high-technology facilities. 30/06/2011
  • Choose a floor cleaning machineWith a wide range of flooring options now open to specifiers, keeping premises clean has become a more complex operation. Gordon McVean advises FMs on the issues. 28/06/2011
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