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28 January 2015
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Business organisation articles

Articles on business organisation, including customer service, knowledge management, management, performance, quality management


  • Budget: mostly business-friendly for FMsChancellor George Osborne's budget put a few extra pounds in the pockets of UK plc at a time of continuing austerity where the shadow of the coalition government's Comprehensive Spending Review still looms large. 22/03/2012
  • HSE delays recovery planThe Health and Safety Executive (HSE) has put back the start date of it's controversial cost recovery scheme. 20/03/2012
  • Effective bird controlBirds enhance the world we live in, 
but can cause damage to property. 
John Dickson suggests six tips to control 
birds effectively and ethically. 19/03/2012
  • BIFM makes structural changesThe BIFM Board has decided to remove two positions as part of efforts to streamline the business. 19/03/2012
  • FM World seeks out the Rising Stars of FMA contest to find the most dynamic new facilities managers in the country is being launched today by FM World. 16/03/2012
  • Think Tank: 'Rising Stars' will be innovatorsIt appears to be horses-for-courses as to what constitutes a 'rising star' in facilities management, according to FM World's latest Think Tank poll. 16/03/2012
  • Institutes launch business ethics charter markThe Institute of Business Ethics (IBE) and the Chartered Institute for Securities and Investment (CISI) are inviting organisations to join their new ethical business accreditation scheme. 15/03/2012
  • Lincs police contract model holds potentialA recent win by G4S with Lincolnshire Police Authority could be a model for future large-scale outsourcing deals, according to the head of G4S FM. 07/03/2012
  • Cost-saving in the kitchenKitchens are a major source of energy expenditure. By taking the following steps, you can make informed decisions and make big savings, explains Mike Mellor 05/03/2012
  • FMs tell purchasers: 'FM is not a commodity'Procurement professionals should consider the people behind the facilities management goods and services they buy, according to participants at a roundtable debate in London this week. 02/03/2012
  • Focus on outputs key to future FM growthSpeakers at yesterday's Workplace Futures conference in London called for outsourced FM suppliers to more closely align themselves with the business objectives of their clients in order to survive. 22/02/2012
  • Social interactions define good workplacesThe provision of workspace that allows workers to socialise, learn and collaborate is more important than the provision of space for focusing on a specific job function, according to research conducted by Gensler. 22/02/2012
  • Specifying CCTVNetwork technology has made IP CCTV an attractive option for security-conscious FMs. John Lane's six-point buyers' guide gives you the facts behind the hype. 21/02/2012
  • Whitehall delivers £130m of property savingsThe government has saved £130 million in property costs by exerting better control over lease renewals, according to the Cabinet Office. 20/02/2012
  • RICS Conference: The web of FM supply chainsAn FM supply chain is less a chain and more an intricate network of supplier-client relationships that should deliver added value for the client. 08/02/2012
  • UPP eyes a 40 per cent boost in rent rollStudent accommodation specialist University Partnerships Programme (UPP) has targeted up to a 42 per cent rise in rent roll - income - within two years. 08/02/2012
  • Keepmoat clears the decks for mergerSocial housing maintenance businesses Keepmoat has appointed Dave Sheridan as chief operating officer for the northern half of the country, responsible for all customer-facing activities. 07/02/2012
  • FM 100 Poll: budget revisons commonplaceSeven out of 10 FMs whether supply-side or client are revisiting their budgets to see where further savings can be made, according to the latest FM 100 Poll. 01/02/2012
  • Compass builds Rapport with concierge marketCompass Group UK & Ireland is pushing into the high-end concierge sector with the launch of a specialist division. 31/01/2012
  • Supreme Court next stop for FiT challenge?The government is considering an appeal to the Supreme Court after another failed attempt to enforce it's slashed Feed-in Tariffs (FiT) for solar energy. 26/01/2012
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