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08 December 2016
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Business organisation articles

Articles on business organisation, including customer service, knowledge management, management, performance, quality management


  • Report reveals inter-generational strife at workTwo-thirds of workers say they are encountering inter-generational issues at work, according to a European study. 05/11/2015
  • Think Tank: Employee cultureWe asked our LinkedIn and mailing list members: does your organisation have a culture conducive to employee well-being? 03/11/2015
  • If you can't stand the heatWhen I talk to groups about leadership and team-building we inevitably get around to discussing examples of good and bad leaders, blogs John Bowen. 02/11/2015
  • FM has 'strong potential strategic value'Executives often perceive FM as a support function, with minimal strategic value, according to research. 28/10/2015
  • Let the assets to the talkingAs the FM industry has increasingly needed to do more for less, the maintenance culture has changed from the unpredictability of reactive work to a best in class model of using more planning, scheduling and preventive work, writes Steve Edgson of Asset Handling. 26/10/2015
  • Sitting in judgementThat one of the things that leaders have to do is to make decisions is beyond question, but it is the quality of those decisions that separate good leaders from the herd, blogs John Bowen. 12/10/2015
  • There is nothing wrong in recycling old ideasI suppose it is one of those signs of having been around for a long time, that feeling that you get when the next new thing that folks are raving about just gives you a sense of déjà vu and the old saying that there is nothing new under the sun begins to look pretty solid, blogs John Bowen. 05/10/2015
  • 'Negative' companies unprepared for living wageResearch from the Chartered Institute for Personnel and Development (CIPD) has found that a fifth of organisations are stuck in 'survival mode', preventing them from making the productivity gains needed to be able to implement the National Living Wage without a risk to jobs. 28/09/2015
  • Home workers 'lonely', according to researchAlmost two-thirds of employees who work from home miss mixing with colleagues, according to research from Regus. 25/09/2015
  • Worker wellbeing in a world of 'bring your own device' remote workingWhat do employers need to do to ensure that employees are free to work in a more fluid way, while still meeting their wellbeing obligations? Dave Usher offers useful advice. 22/09/2015
  • Analysis: How hard will EU travel-time ruling hit FM companies?A new Court of Justice of the European Union ruling that says travel time is work time could affect the facilities management supply chain. 21/09/2015
  • What is truth?One of the things that I try to pass on to others is the art of decision making, blogs John Bowen. 21/09/2015
  • The social contractSince the passing of the Public Services (Social Value) Act requiring public authorities to incorporate economic, social and environmental wellbeing into services contracts, FM providers are doing more to get involved with local communities. Elisabeth Jeffries reports. 21/09/2015
  • Analysis: The shift from brawn to brainsFacilities managers' jobs have a 57 per cent of becoming automated, according to research. 18/09/2015
  • Analysis: Staff wellbeing: are firms taking all the necessary steps?Last month a report published in the The New York Times suggested that online retailer Amazon rejected many of the popular management bromides that other corporations at least pay lip service to. 15/09/2015
  • EU pay ruling 'could devastate productivity'A new European court ruling that could increase wage bills by forcing companies to pay workers for travel time could have a devastating impact on productivity, says the managing director of a workplace consultancy. 15/09/2015
  • You talkin' to me?In recent years we have begun to rely on emails, voicemail and text messages as the primary methods as we seek that immediacy of communication, blogs John Bowen. 14/09/2015
  • The human factorThe world is really all about relationships how different species relate to each other and within each species and all that, blogs John Bowen. 07/09/2015
  • More industries are adopting co-workingA survey by corporate real estate firm CoreNet Global shows a growing interest in co-working spaces from respondents from a wide spectrum of industries. 24/08/2015
  • PM: 'Offer apprenticeships to bid for state work'Prime Minister David Cameron says the government will take a company's apprenticeship offer into account when awarding large government contracts. 24/08/2015
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