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22 April 2018
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A gold standard for FM excellence

James Sutton, CEO, BIFM
James Sutton is CEO of BIFM
21 April 2016 | James Sutton


The BIFM Facilities Management Awards are always a highlight of the facilities management calendar and over the past few years we have been on a development journey to further enhance the Awards programme for the profession and to reflect the institute’s new mission and strategic intent.


We were delighted to hear this February that the Awards won Best Association Awards Event at the Association Excellence Awards, following the developments that had led to the 2015 Awards being revitalised at every level – from the strategic alignment of the categories to the new mission and strategic intent through to the judging process, marketing programme and the on-site event production.

Central to the refresh were the refocused categories to align to the institute’s new mission by ensuring that the awards identify and showcase case studies of the important role that FM plays in relation to business, the economy and society.

Categories were removed and repositioned and a new category was created. They were clustered within three overall themes: People, Impact and Innovation.

Focus was placed on business language, outputs, impact and the business value FM delivers, including a new ‘Brand Impact’ category, to build understanding in the wider business community of FM’s value, and this year we’ve added a new category to further this in ‘Impact on Organisational Performance’.

Vital to ensuring the credibility and prestige of the Awards is having an independent and expert judging panel and a fair and thorough judging process. 

The Awards are judged by a panel of independent industry experts, including 11 lead judges and up to 50 support judges.  Over the past few years BIFM has worked with a Process Improvement Team consisting of judges and staff tasked with identifying, discussing and implementing key improvement on elements such as scoring, conflicts of interest and the transparency and auditability of the process.

As one of our entrants stated: “The BIFM Awards are considered the absolute benchmark for FM excellence. To be shortlisted is an absolute honour and in itself demonstrates a high level of engagement and performance. To win is something really special – peers and competitors sit up and take note. Standards are being raised across the FM sector due to the BIFM Awards – long may it continue!”

Steve Gladwin, Chair of Judges, said: “Winning this award against stiff competition from seven
other well-respected institutes was a fantastic boost and a mark of how robust and acclaimed they are.

“What really makes the Awards stand out, though, are the fantastic examples of the strategic value of FM and the huge sense of pride and joy amongst the individuals and teams in the work they do and the difference they make. Make sure you take the chance to reflect and celebrate your hard work and achievement and enter this year’s BIFM Awards!”


James Sutton  is CEO of BIFM