9 January 2017 | Tunde Obileye
With the recent publication of the first Facilities Management Business Confidence Monitor Survey in Nigeria, the stage is set for the industry to grow in spite of the prevailing economic downturn and security challenges in the country.
The result of this survey is that business potential exists in all sectors of the economy and operators in the FM industry have the opportunity to take advantage of the anticipated growth.
The industry is gaining momentum, with more people in all sectors of the economy becoming informed about its important role in achieving business objectives. Capturing the views of service providers and private and public sector clients in major cities such as Lagos, Abuja, Port-Harcourt and Kano clearly shows a fair representation of the industry in Nigeria. For instance, there is a strong growth in the development of commercial office space in Lagos and Abuja, and FM companies will explore the full potential by being involved in capacity building and scaling up operations in these areas.
One noticeable trend is the slow but steady migration to the use of technology. This will improve operational efficiency if the right software is deployed to integrate other aspects of FM business functions like HR, contract management, health and safety, and budget and financial control.
The major challenge is the economic situation, which has slowed the growth of many sectors – putting pressure on FM companies. Other problems are the availability of skilled workers and getting adequate training.
But with these encouraging findings, BIFM’s Nigeria chapter is poised to contribute in no small measure to the development of best practices based on global standards and encourage the need for knowledge-sharing among practitioners and other service providers in the FM industry.
Tunde Obileye is MD/CEO at Great Heights Property & Facilities Management, Nigeria