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24 March 2017
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Features

Read in-depth facilities management features, interviews with leading figures, round table reports and building case studies.

  

Photo: Getty
  • The art of delegationFrontline FM operatives given greater autonomy can be more responsive to clients' needs so it is crucial that they are armed with both sturdy support and bespoke data to...

Features

  • 13 March 2017
  • Working in parallel to open doors
    The client-and-provider relationship has a third dimension firms who provide product and service increasingly through total FM providers. For these companies, adapting to act in parallel with service providers can offer both systematic and collaboration benefits. Martin Read reports.
  • Tried and trusted?
    When a service contract fails it is often down to a fundamental breach of trust. Are both parties still failing to avoid easily applied ways of avoiding divorce? Or are FM service relationships beginning to show signs of a newly emerging maturity? Nick Martindale reports.
  • A common sense approach
    Better outcomes depend on collaboration but many believe FM still suffers from its absence. Will the rebranded ISO44001 collaboration standard help? Adam Leach reports.
  • Advantage uncovered
    The Stoddart Review's 'Workplace Advantage' report puts the potential for previously untapped productivity gains in the national debate spotlight. Martin Read summarises this landmark report's findings.
  • Hail to the Chief
    One key recommendation in The Stoddart Review's 'Workplace Advantage' report was the potential for the role of chief workplace officer. Sara Bean looks at what a notional CWO would do and how it might affect FM.