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13 December 2017
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Feature articles

Read in-depth facilties management features, interviews with leading figures, round table reports and building case studies.

 

  • Agile workingAre you sitting comfortably? Then we'll begin considering how FM can adopt the science of ergonomics to spread the agile working culture. Adam Leach reports 11 September 2017
  • Brand ambassadorsFirst impressions count, but there's also a need to sustain an organisation's brand identity across departments and in front of end-user customers. FM can perform well in this role and even better when collaborating with other departments. 11 September 2017
  • Brace for impactFM's ability to positively influence organisational performance, the environment, and the experience of customers and employees is no mystery within the sector itself, this year's winners demonstrate the power of FM's 11 September 2017
  • Image projectionOrganisations can spend big to create a great brand identity but often it's the FM team best placed to ensure that a painstakingly developed image is what customers actually experience. Attention to detail is key, says Nick Martindale 11 September 2017
  • Factory ResetFM service providers in manufacturing operations have to deliver in as much a 'just in time' a fashion as the lean manufacturing process itself if they're to best fit clients' constantly changing needs 11 September 2017
  • From space to workplaceGood productivity emerges from good collaborative relationships so the working environment must be conducive to this, writes Nick Martindale 11 September 2017
  • Playing the gameA competitive environment is forcing FM service providers to use their brand identities as a way of differentiating themselves in an increasingly noisy sector. Graeme Davies reports 11 September 2017
  • Striking the right marginIn retail, the need to cut costs runs parallel to the need to provide a first-class customer experience. Bill Dolworth reports on FM service trends in this most sensitive of sectors 11 September 2017
  • Taking the pulse of hospital FMAlthough a lot of the medicine practised in UK hospitals may be cutting edge much of the NHS still runs on antiquated paper-led systems in old buildings, Nick Martindale says that has to change 11 September 2017
  • Moving towards excellenceThe four individual winners of the BIFM awards each came to prominence during a different decade of facilities management's progress from ad hoc discipline to fully formed profession. 11 September 2017
  • Social climbersThrough its Impact on Society category, the BIFM Awards seek to link people's awareness of FM to the broader social role it is clearly in a position to fulfil. 11 September 2017
  • Office space pivotal in workplace productivityKevin Stanley explores how two BIFM finalists are raising engagement with collaborative fit-outs 11 September 2017
  • Trait expectationsThe success of service contracts can hinge on the personal relationships between the principal players on either side. Nick Martindale reports on the habits that set good managers apart. 07 August 2017
  • Transmission positionsHow is our now ubiquitous smartphone affecting the way teams in the FM sector communicate between themselves, their superiors and their end-user clients? Jamie Harris investigates. 03 August 2017
  • ThinkFM 2017: SoundbitesLast month's BIFM ThinkFM conference made clear how the rapidly developing Internet of Things landscape is providing unprecedented access to actionable workplace data. Here are a selection of quotes from this year's speakers on the current state of the smart building revolution. 11 July 2017
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