How to...

Good practice feed

Includes advice on good facilities management practice and legal issues, plus 'How to...' guides on common issues.

Maintain customer care in FMFM is a service industry and customer care remains a continuous process which requires excellent communication, the ability to understand needs and a passion for good service 02 September 2010
Access facadesCleaning and maintaining the facades of commercial and public buildings is no easy task and safety regimes and security are just some aspects which must be taken into consideration. 02 September 2010
Handle bomb threatsFive years on from the tragic 7/7 London attacks, the UK terrorist threat level is still set at severe, making it vital that FM teams are capable and fully alert to potential bomb threats. 13 July 2010
Achieve Breeam in-useThe Breeam In-Use standard is one way to give a clear benchmark of performance as mounting environmental pressures and CSR remain high on the business agenda. 28 June 2010
Sub-let your propertySurplus floor space across commercial properties can be a pot of gold in these tough economic times but sub-letting out space can work for FMs once they consider these steps. 14 June 2010
Get the most from your storageThe modern workplace is constantly changing and to meet those demands the space we use can be used more efficiently to accommodate all our needs with some clever storage ideas. 03 June 2010
Handle food wasteWith less food waste ending up as landfill, pressure on commercial operations to do the right thing can only increase, so its worth considering some of the available options 18 May 2010
Manage assets: a valuable occupationAs firms pay hard for pre-crisis property expansion, now is the time for FMs to shine maximise occupancy and save your business up to 20 per cent on its second largest expense. 04 May 2010
Introduce new FM systems and softwareAdopting new technology into daily working lives can be a daunting prospect for workers across the board. But done in stages, introducing new systems neednt be so arduous. 20 April 2010
Tender your catering contractWhether you are outsourcing your catering for the first time or looking to review your current service provision, theres a recipe to help the tendering process work successfully. 20 April 2010
Cold deskTypically, offices operate from 9 to 5 and analysis reveals that a some workstations are occupied less than 50 per cent of the time time for FMs to address these cold desks. 06 April 2010
Challenge a building's rateable valueA new business rating list comes into force this month and it could mean steep rises for some businesses. You will need to be quick though if you want to make an appeal. 22 March 2010
Maintain frozen and burst pipesFrozen and burst pipes can cause severe damage that is costly and a major inconvenience. However, there are steps which can be taken to reduce the likelihood of this happening. 18 March 2010
Manage Retained DocumentsMany companies archives are stuffed with paperwork they no longer need. But by applying so key principles keeping tabs on whats hot and whats not can be achieved. 14 January 2010
Reduce work catering subsidiesYour catering arrangements may not be making a profit right now and subsidies could be to blame. Take a good look at your bill of fare and remove extra costs from the menu. 10 December 2009

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