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13 October 2015
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How to...

Includes advice on good facilities management practice and legal issues, plus 'How to...' guides on common issues.


  • Dealing with urban foxesThe Chartered Institute of Environmental Health (CIEH) is a campaigning organisation and professional voice for environmental health. This is an extract from Urban Foxes: Guidelines On Their Management. 16 January 2015
  • Manage effective fire doorsWell-maintained fire doors can make the difference between life and death in an emergency, so it's worrying that inspectors say that most fire doors are not compliant and need some sort of work, says Neil Ashdown. 03 December 2014
  • Secure heritage propertyThe British Security Industry Association is the trade association for the professional security industry. This is an extract from its Guide To Security Of Heritage Properties. 02 December 2014
  • Key management the missing link in access controlTanveer Choudhry highlights how important it is to have an effective solution in place when managing a facility's keys. 28 November 2014
  • Improving the energy performance of buildingsBuilding owners must improve their understanding of building maintenance techniques or face serious cost and legal problems. Simon Carter puts the case. 28 November 2014
  • Physical security keep your finger on the pulseMike McColl offers advice to managers of healthcare facilities about how to protect their sites from theft and intrusion. 23 October 2014
  • Using live-in security to manage vacant propertyThe law regarding squatting in a residential building may have been tightened, but FMs in charge of vacant commercial premises still face enormous risks from illegal occupations, warns Ian Lyons. 09 October 2014
  • Disability accessMost employees can react quickly to emergencies in the workplace, but organisations must also ensure the safe evacuation of disabled people from their premises, explains Tom Welland. 09 October 2014
  • Protecting against bacterial infection outbreaksFacilities managers running both public and commercial premises should consider taking take a fresh look at how they safeguard their water supplies from the dangers of bacterial infection. Nigel Knight explains why. 08 October 2014
  • What you need to know about grittingThe gritting season is fast approaching. There is health and safety legislation to meet, and the responsibility of keeping properties safe and open. Dominic Robertson explains what to look for when considering the gritting service. 23 September 2014
  • Helpdesk makeoverInformation technology is taking on a much larger role in helping clients get answers from and disseminate information to company helpdesks. Toni Klare explains. 23 September 2014
  • Preparing a catering tenderJulian Fris, founder and director at FM and food service consultancy Neller Davies and previously head of catering at the BBC, outlines what facilities managers should be thinking about before starting the tender process. 09 September 2014
  • Running a successful helpdeskThe helpdesk is the public face and the private hub for many of a business's operations and a vital support for the building's FM. Here, Chris MacDonald explains how it should operate. 11 August 2014
  • Dealing with regulatorsEvery business can expect to have contact with a regulatory agency of some sort. Kevin Bridges explains what to do when an inspector calls. 11 August 2014
  • Using guard dogsDogs can be trained to be incredibly loyal and protective, so for thousands of years humans have used them for guarding property. But in the era of electronic surveillance does man's best friend still have a role? 14 July 2014
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