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25 September 2018
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The guide will be accompanied by a BIFM webinar © iStock

12 October 2017 | Marino Donati

The BIFM has published a revised Good Practice Guide on the critical issues involved in selecting and implementing a software solution for facilities management.


The guide is designed to help those in the FM sector find the right software application for their business.


Specific areas covered include what software applications are available, understanding business processes, reviewing the functionality available from FM software, initial assessment for an FM system, and preparing a financial case. The invitation to tender, developing an implementation plan, training requirements, technology overview and industry trends are also covered.


BIFM’s research and information manager Peter Brogan said facilities management was now one of the fastest-growing and strategically important parts of an organisation’s operational structure.


“To reflect this development, there has been a corresponding consolidation in the types of supporting software,” he said. “Therefore, it’s important to provide guidance on this subject so that FM professionals can understand the benefits of different systems and maximise the bespoke software solutions available to them.”


Guide author Annie Gales, director of the Service Works Group, said it was the perfect tool to help FM professionals make their processes more efficient and cost effective.


“It highlights the key considerations that must be addressed in advance of vendor selection and explores some of the many technological innovations and resulting trends in the current market place that may influence decision-making processes in the FM sector,” said Gales.


The guide will be accompanied by a BIFM webinar on the subject this autumn.