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20 October 2018
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The new deal starts in March © iStock

12 December 2017 | Herpreet Kaur Grewal

Croydon Council has struck a long-term contract with waste company Veolia that starts next year.


The deal is aimed at improving the waste collection and street cleaning service provided to Croydon residents, saving around £5 million a year in costs to taxpayers and boosting recycling levels. 


The street cleaning part of the contract will begin on 4 March, and new waste collections will begin on 1 October.


Part of the new deal involves extending the council’s green garden waste service so it becomes all year-round rather than the current April to November service. A 240-litre green garden waste bin will now cost £61.50 instead of the current £60 under the new service, which starts in April.


A free Christmas tree recycling service will also run for two weeks every year from 2018, starting from 8-19 January. 


Residents can leave their real Christmas trees outside their property for removal, and Veolia will then take the tree for composting. This service had been due to start in January 2019, but Veolia agreed to the council’s request to start a year sooner.


Central to the new contract are tougher performance targets for Veolia, including clearing 100 per cent of fly-tips within 24 hours of being reported. The current rate is 87 per cent within 48 hours. The contract has a target of no more than 30 missed rubbish collections per 100,000 properties instead of 90 as in the current contract. 

  • The new contract also includes:
  • • A larger wheelie bin for residents to place their recycled paper and card, replacing the old blue box;
  • • A £9.6m investment in new vehicles, containers and refurbishing the depot;
  • • Veolia cleaning footpaths, pavements and Croydon housing estates;
  • • Agreeing in advance a programme to sweep up all autumn leaf fall from Croydon streets; and
  • • Battery and textile recycling.


Waste collection frequency will not change – weekly for food recycling, alternate weekly recycling of paper and dry mixed recycling (cans, plastic and glass), and fortnightly for black rubbish bins.


Early in the new contract Veolia will also audit properties with access issues (such as flats above shops) to make sure they have the right number and size of bins and recycling containers. Veolia will also liaise more closely with private landlords to challenge them to take action on waste issues.

Also covered by Veolia’s new waste contract will be Merton, Sutton and Kingston councils, who with Croydon procured the new deal earlier this year as the South London Waste Partnership.