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27 April 2018
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ENGIE WINS CONTRACTS TO SUPPORT DWP’S DIGITAL VISION

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DWP has a Digital by Default 2020 Vision © iStock

16 April 2018 | Marino Donati


Engie has extended its relationship with the government’s Department for Work and Pensions with a new contract to supply data management services.

 

Under the five-year deal Engie will supply document and data management services, including secure, comprehensive mail and document scanning and indexing. It will also process a range of multi-format inbound channel communications services.

 

Engie will also provide transcription services under another four-year contract, including off-site transcription, typing and equipment maintenance services for several DWP departments including the Counter Fraud and Compliance Directorate and Child Maintenance Group.

 

The department’s Digital by Default 2020 Vision plan aims to replace paper processes with digital services to improve service and reduce costs.

 

Engie focuses on production and supply of energy, facilities management and regeneration in the UK and Ireland.