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BIFM Awards 2016: winners


10 October 2016 | FM World team


The winners of the 2016 BIFM Awards have been revealed at this year's ceremony at London's Grosvenor House Hotel.


Click on the red links to find out more about this year's winners. You can also read in-depth interviews with some of the winners.


People


Newcomer of the Year

Winner: Pleun van Deurssen, Incentive FM

Highly commended: Charlotte Miller, Sodexo

FEATURE: FM's future wonder women


Leader of the Year

Winner: Katy Dowding

FEATURE: Leading ladies


Manager of the Year

Winner: Suzanne Beck, Carillion

Highly commended: Cova Montes, Emprise Services

FEATURE: Leading ladies


Lifetime Achievement Award

Winner: Keith Glennister


Team of the Year

Winner: CBRE Global Workplace Solutions

Highly commended: National Grid and 14forty


Learning and Career Development

Winner: Nationwide Window Cleaning

Highly commended: BT Facilities Services



Impact


Brand Impact

Winner: Gather & Gather

Highly commended: Skanska


Impact on Customer Experience

Winner: Carillion Customer Experience Centre

Highly commended: Mitie 1team and Vodafone


Impact on Organisational Performance

Winner: National Grid and 14forty

Highly commended: Kentish and Co, Sodexo, Johnson & Johnson


Impact on Sustainability

Winner: BaxterStorey

Highly commended: The Supply Chain Sustainability School


Societal Impact

Winner: Vinci Facilities

Highly commended: LB Lambeth & South London & Maudsley NHS Trust


Workplace Impact

Winner: Ministry of Justice and Matrix Booking

Highly commended: AstraZeneca




Innovation

FEATURE: All hands on tech


Innovation in Technology and Systems

Winner: Humanforce

Highly commended: BAM FM Ireland


New Product or Service of the Year

Winner: Heathrow Airport Limited