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25 September 2018
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ISS EXTENDS T2 AND T4 DEAL WITH HEATHROW AND ADDS TERMINAL 3 TO REMIT

Web_1H5B0080-ISS-and-Heathrow-Flying-High
ISS is still flying high at Heathrow

9 July 2018 | Herpreet Kaur Grewal


ISS has secured an extension to its contract with Heathrow to provide soft services to Terminal 2 and Terminal 4 until December 2022. 

 

ISS has provided maintenance, cleaning, waste management, recycling and pest control services across both terminals since 2013. 

 

The ISS team of more than 300 people will continue to provide a service that focuses on the passenger experience, working in partnership with Heathrow. 

 

The team’s achievements have included working with retailers to increase the recycling ratio by a further 11 per cent, trialling new equipment and innovations, improving health and safety scoring by over 40 per cent and exceeding audit targets. 

 

Terminal 3 will now receive similar services, with 189 employees being transferred across to ISS from the former provider as part of a 15-month contract that started on 1st February.