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27 May 2015
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Fabric and M&E maintenance

Sector sponsor: Axis

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Rather than describe a single project, we’d rather let you decide what standard of FM provider goes from fixing a squeaky door to delivering the full range of Fabric Maintenance to one of Canary Wharf’s largest property portfolios. 


It’s been over eighteen years since Axis attended a maintenance call to fix a squeaky door, since then we’ve organically grown with the client, absorbing their many Fabric services requirements to continually support the changes and demands their business puts upon its buildings.


Today the estate, which operates 24/7 and 365 days a year, is circa 860,000 square feet (80,000 m2) of grade “A” specification space with an 8,500 head count capacity and Axis provides preventative and reactive maintenance, planned project requirements and moves and changes to keep the estate always up and always on – business continuity is critical.   


We have a trusting relationship with our client, but understandably a service as integral as this is reviewed and the contract scrutinised regularly, but eighteen years on we are still working together thanks to measurable financial value, demonstrable delivery standards and a proactive approach to delivering a solution that matches their needs.


Outcome:

This long relationship, unusual in itself within the FM industry, has been put down to not just what we do, which is Fabric Maintenance professionally delivered, but how we do it; by taking ownership, absorbing our client’s objectives and standards and becoming a singular focused team.


If you’ve decided that’s evidence of a Fabric Maintenance provider you’d like to work with, we would welcome a discussion about your estates needs.


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